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Instructor Name: Matt Heller
Company: Performance Optimist Consulting
Bio: Matt Heller is a 24-year veteran of the amusement/entertainment industry. Starting as a ride operator at age 18, Mr. Heller worked his way through numerous companies and leadership positions throughout the industry, including 8 years as a dedicated leadership trainer and performance coach with Universal Orlando Resort, and 3 years as the Chair of the IAAPA Human Resources Committee. In 2011, Matt launched his own leadership training and consulting service, Performance Optimist Consulting, where he helps leaders around the attractions industry get the most out of themselves and their teams. body { background: #FFF; } body { background: #FFF; }
Classes:
LDR 1212 - Everyone Wins Getting the Most from Your Employees
Sec
Part
Date
Start
End
1
1
1/8/2018
9:15 AM
10:15 AM
1
2
1/8/2018
10:30 AM
11:30 AM
OPS 2202 - Operational Leadership and Communication
Sec
Part
Date
Start
End
1
1
1/8/2018
12:30 PM
1:30 PM
1
2
1/8/2018
1:45 PM
2:45 PM
OPS 1207 - Operations Supervisory Basics
Sec
Part
Date
Start
End
1
1
1/8/2018
3:00 PM
4:00 PM
1
2
1/8/2018
4:15 PM
5:15 PM
LDR 1211 - Survivor Tools for Coaching Your Team
Sec
Part
Date
Start
End
1
1
1/9/2018
8:00 AM
9:00 AM
1
2
1/9/2018
9:15 AM
10:15 AM
OPS 2201 - Operations Supervisory Advanced
Sec
Part
Date
Start
End
1
1
1/9/2018
12:30 PM
1:30 PM
1
2
1/9/2018
1:45 PM
2:45 PM
OPS 1214 - Developing A Seasonal Supervisor Training Program
Sec
Part
Date
Start
End
1
1
1/9/2018
3:00 PM
4:00 PM
1
2
1/9/2018
4:15 PM
5:15 PM
 
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